Terms and Conditions

Welcome to PASTISPAST! These Terms & Conditions outline the rules and regulations for the use of our website. By accessing or using our website, you accept and agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our website.

Intellectual Property:
- All content on our website, including text, images, logos, and graphics, is protected by intellectual property rights and is the property of Episodes Store.
- You may not use, reproduce, modify, or distribute any content from our website without our prior written consent.

Use of Website:
- You must be at least 18 years old or have the legal consent of a parent or guardian to use our website.
- You agree to use our website for lawful purposes and in a manner that does not violate any applicable laws or regulations.

Product Information:
- We strive to provide accurate and up-to-date product information on our website. However, we do not warrant the completeness, accuracy, or reliability of the information.
- Product images are for illustrative purposes only and may differ slightly from the actual product.

Pricing and Payments:
- All prices on our website are listed in Indian Rupees (INR) and are subject to change without prior notice.
- We accept various payment methods, and by making a purchase, you agree to the terms and conditions of the respective payment provider.

Third-Party Links:
- Our website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement of those websites.
- We have no control over the content or practices of third-party websites and disclaim any responsibility for them.

Limitation of Liability:
- In no event shall Episodes Store or its affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
- We make no representations or warranties of any kind, express or implied, regarding the operation or availability of our website or the content, products, or services provided.

Indemnification:
- You agree to indemnify and hold Episodes Store and its affiliates harmless from any claims, losses, damages, liabilities, costs, or expenses arising from your use of our website or violation of these Terms & Conditions.

Governing Law and Jurisdiction:
- These Terms & Conditions are governed by the laws of India. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

Severability:
- If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

If you have any questions or concerns regarding our Terms & Conditions, please contact us at team@pastispast.in

Frequently Asked Questions

Please reach us at team@pastispast.in if you cannot find an answer to your question.

How can I place an order on the Pastispast Online Store?

Ordering is as easy as binge-watching your favorite show—browse, click, checkout, done!

In case I return the products, will the COD/Shipping/Gifting charges be credited back?

No. These are charges applicable each time an order is placed and are non-refundable.

My product has been picked up but I have not got my refund yet?

If it has been 24-48 hours since the order has been picked by our courier partner and if the refund isn't reflected, please email us at team@pastispast.in and we will sort it out for you.

How do our Drops work?

We share all our upcoming designs on Instagram (@pastispast.in), so be sure to follow us! Once we announce a new drop, it’s available to shop right on our website. Stay tuned and be the first to grab your favorites!

What are Pre-Orders?

Pre-orders are like saving your spot in line before the cool stuff drops! You grab your item now, and we’ll ship it when it’s ready. Just double-check the Product Description to make sure you’re not ordering an invisible item (we wish!).

When can I expect delivery?

We ship all orders within 24 hours (unless it’s a pre-order, then we’ll let you know the shipping date)! Keep an eye on your inbox, and don’t forget to check your spam folder—our email might sneak in there! Expect your order to arrive in 2-5 working days. Patience is a virtue... but so is looking stylish!

What payment methods do you accept?

We accept all the usual suspects—Visa, MasterCard, American Express, and UPI—so you can pay your way and still look cool doing it. Secure, simple, stylish!

Can I modify or cancel my order after placing it?

Once you’ve hit that “Place Order” button, it’s like committing to a Netflix binge—you can’t back out! So double-check those items before you confirm. We promise your choices will look great on you!

How can I track my order?

Once your order is shipped, we’ll send you a tracking number—like your personal package GPS! Just pop it into our website or the carrier’s site and watch your new favorite outfit make its way to you. Adventure awaits!

Can I exchange an item?

Absolutely! We offer exchanges within 5 days of receiving your item. Just drop us an email at team@pastispast.in. But, a heads-up—our team will do a quick quality check, and we can’t accept exchanges if the product’s been used, damaged, or missing tags. Think of it like returning a borrowed sweater—keep it fresh, and we’ve got you covered!

4o mini

Do you ship internationally?

Not yet, but we’re working on it! Currently, we’re staying local, but soon we’ll be sending our stylish pieces worldwide.

How can I contact customer support?

You can reach us via email at team@pastispast.in, message us on WhatsApp, or visit the Contact Us page on our website. We’re always here to help—just a click away!

What if the item I want is out of stock?

No worries! Just sign up for notifications on the product page, and we’ll let you know the moment it’s back in stock. You'll be the first to grab it!

How do I apply a discount code to my order?

Easy! During checkout, you’ll find a spot to enter your discount code. Pop it in, and watch the savings magic happen! Just remember—only one code per order, so choose wisely!

What are the care instructions for the t-shirts?

Keep it simple: Machine wash, air dry, and skip the dry cleaning. Use cold water to keep those colors fresh and avoid shrinkage. And please—don’t iron the print directly, or it’ll be a hot mess!

Return and Refund Policy

At Pastispast, we want you to love what you wear! If something doesn’t feel quite right, we’ve got your back with an easy and hassle-free return process.

Our Return Rules

Timeframe: You can return eligible items within 7 days of receiving your order.
Condition: Tried it on? Cool. Wore it to a festival? Not cool. We only accept items that are unworn, unwashed, and still rocking their original tags.
Non-Returnable Items: For hygiene reasons, certain items like [list exclusions, e.g., undergarments or final-sale items] cannot be returned.

How to Make a Return

Contact Us: Email us at team@pastispast.in with your order number and details of the item(s) you wish to return.
Return Approval: We’ll confirm your return eligibility and provide you with return instructions.
Ship It Back: Send the item(s) back using a trackable shipping method.
(Sorry, return shipping costs are on you unless it’s our bad!)

Refunds

Processing Time: Once we receive and inspect your return, we’ll process your refund within 5–7 business days.
Original Payment Method: Refunds will be issued back to your original payment method. (Just remember, your bank might need a little extra time to hand over your cash.)
Shipping Costs: Original shipping costs are non-refundable, except in cases where we made an error.

Exchanges

Not into refunds? Cool! Let us know if you want a different size, color, or style. Reach out to us to request an exchange, and we’ll guide you through the process.

What Stays in Your Closet

We’re happy to take returns unless:
You wore it as a Halloween costume.
It was used in a mud wrestling match.
Your cat decided it was a scratching post.
Otherwise, let’s keep it classy, and we’ll keep things easy!

Our Promise

If we sent you the wrong item, a defective piece, or something that looks like it survived a zombie apocalypse, let us know ASAP. We’ll fix it—no questions asked and at no extra cost to you. (We promise we’ll only cry a little 😢.)

Need Help?

If you’re stuck, confused, or just want to say hi, we’re all ears:
Email: team@pastispast.in (We’ll get back to you within 24 hours!)

Final Words

At Pastispast, we believe every outfit deserves a second chance—unless it’s your ex’s hoodie. That’s on you. For everything else, we’ll handle the rest.